Privacy policy

This Privacy Policy describes how Many Ways SA collects, uses, retains and protects personal data in connection with the use of its professional platform, available notably at https://shop.many-ways.ch/

The data controller is:

Many Ways SA Route de la Maladière 62 1022 Chavannes-près-Renens Switzerland UID / VAT no.: CHE-216.627.306 Email: info@many-ways.ch

For any question about data protection or to exercise your rights, you can contact us at the address above.

Many Ways SA processes personal data in accordance with applicable Swiss law, notably the Federal Act on Data Protection (FADP) and its implementing ordinance.

This platform is intended mainly for professional (B2B) customers in Switzerland.

Depending on how you use the platform, we may process the following categories of data:

Identification and contact data — when you create an account, fill in a form or send us a request, we may collect: • first and last name; • professional email address; • phone number; • company or organization; • job title; • postal or business address; • information related to your user account.

Commercial request data — when you use the catalogue or send us a quote request, we may process: • products viewed or selected; • desired quantities; • customization preferences; • price requests; • comments and information provided as part of your project; • history of requests and commercial exchanges.

Files and content submitted — for product customization, you may submit to us: • logos; • trademarks; • graphic files; • images; • texts; • illustrations; • brand guidelines; • other documents needed to prepare your project.

These files may be used to produce simulations, mock-ups, commercial offers, samples or productions matching your request.

Technical data — when you use the platform, some technical data may be recorded automatically, notably: • IP address; • browser type; • device type; • operating system; • connection date and time; • pages or features viewed; • technical data needed for the security and proper operation of the platform.

We process personal data notably to:

• create and manage user accounts; • enable use of the professional catalogue; • save product selections; • handle information and quote requests; • prepare commercial offers; • produce simulations and customization projects; • communicate with our customers and prospects; • follow up the commercial relationship; • improve the operation and user experience of the platform; • ensure platform security and prevent abuse; • comply with our legal, administrative and accounting obligations; • defend our rights in case of dispute.

Where we use the professional contact details of our customers or prospects for commercial communication, they are processed in accordance with applicable law.

The platform does not currently allow online payment.

Many Ways SA therefore does not collect, through this platform, credit card data or other online payment data.

We do not sell users' personal data.

Some data may nevertheless be disclosed to third parties where necessary for the operation of the platform or to fulfil a request.

These recipients may include:

• our IT service providers; • our hosting provider; • our software and technical service providers; • our suppliers and manufacturers; • our production and customization partners; • our logistics providers; • our professional advisers where necessary; • authorities where required by law.

Where a project requires a customized product to be made, the graphic files and strictly necessary information may be sent to the manufacturer or partner in charge of production.

These providers receive only the information necessary to perform their services.

The platform is hosted by:

Infomaniak Network SA Rue Eugène-Marziano 25 1227 Les Acacias (GE) Switzerland

The platform's main hosting infrastructure is located in Switzerland.

As part of certain technical services, software, suppliers or partners used by Many Ways SA, personal data may be processed or made accessible from abroad.

Where personal data is disclosed to a country without a level of protection recognized as adequate under Swiss law, Many Ways SA ensures that appropriate safeguards are put in place where required, notably through appropriate contractual clauses or another mechanism recognized by Swiss law.

Some customization projects may also require files or information to be sent to manufacturers or production partners located abroad. Only the data necessary for the project concerned is then disclosed to them.

The platform may use cookies, browser local storage and other similar technologies necessary for its operation.

These technologies may notably be used to:

• maintain a user session; • ensure authentication; • remember certain preferences; • temporarily keep a product selection; • operate the configurator or quote requests; • strengthen security; • analyse the operation and performance of the platform.

Some cookies are essential to the operation of the platform.

Where optional analytics, audience measurement or third-party technologies are used, additional information may be provided directly on the platform and, where necessary, the user's choice is collected.

Users can also manage certain categories of cookies from their browser settings.

To date, no third-party advertising or statistics tracker is used. The storage elements used by the site are:

We retain personal data only for as long as necessary for the purposes for which it was collected.

The retention period may notably depend on:

• the duration of the commercial relationship; • the existence of a user account; • the handling of a quote request or project; • our legal retention obligations; • the need to keep certain information to establish, exercise or defend rights.

Data that is no longer needed is deleted or anonymized when its retention is no longer justified, subject to applicable legal obligations.

Many Ways SA takes appropriate technical and organizational measures to protect personal data against, notably:

• unauthorized access; • loss; • misuse; • alteration; • unauthorized disclosure; • destruction.

Despite these measures, no transmission or IT infrastructure can guarantee absolute security.

Within the limits provided by applicable law, you may notably request:

• whether we process personal data about you; • access to your personal data; • rectification of inaccurate data; • deletion of certain data; • cessation or restriction of certain processing; • delivery of certain data in an electronic format where the legal conditions are met.

To exercise your rights, you can contact us at: info@many-ways.ch

We may request additional information to verify your identity before acting on a request.

Some requests may be limited or refused where the law allows or requires us to retain or continue processing certain data.

The platform may contain links to websites, catalogues or services operated by third parties.

When you leave the Many Ways platform to access an external service, the processing of your data is subject to the privacy rules of the provider concerned.

Many Ways SA is not responsible for the data protection practices of independent third-party sites or services.

As the platform is intended for B2B customers, some of the information processed directly concerns companies or organizations.

The Swiss FADP protects personal data relating to natural persons. Some professional information, such as an employee's name, professional email address or direct phone number, may nevertheless constitute personal data and is processed in accordance with this policy.

Many Ways SA may amend this Privacy Policy notably to reflect:

• changes to the platform; • the addition of new features; • new providers or partners; • legal or regulatory changes.

The version in force is the one published on the platform.

In case of a substantial change, Many Ways SA may inform users by appropriate means.

For any question about this Privacy Policy or the processing of your personal data:

Many Ways SA Route de la Maladière 62 1022 Chavannes-près-Renens Switzerland Email: info@many-ways.ch